Frequently Asked Questions.

1. Where is your location?

Our inpatient wards located at Kulliyyah of Medicine, IIUM Kuantan Campus and our Outpatient Clinics located at Level 2, IIUM Medical Centre.

2. Is my medical card accepted in IIUM Medical Specialist Centre?

Please kindly refer to our website for our list of panel insurance or you may call us at 09-5730089 / 09-5730380 for further clarification.

3. Is Guarantee Letter from the company I worked accepted here?

Yes, if we are registered with that particular company. Please make confirmation with the company beforehand or you may contact us at 09-5730089/ 09-5730380 for further assistance.

4. How do I make an appointment?

You may contact our Outpatient Clinic at 09-5912593 for appointment and further assistance.

5. What are your hospital operating hours?

Our Outpatient Clinics operates from 8.00am to 5.00pm (Monday to Friday) and 8.00am to 1.00pm (Saturday). For medical needs beyond the normal operation hours, you may proceed to our Accident & Emergency Department that operates 24 hours daily.

6. Are there any Maternity Packages?

Yes, we have two types of packages: Normal Delivery (RM3,200.00) and Caesarean Package (RM7,500.00).

7. My questions are not listed here, what can I do?

Please contact us at 09-5730380 or 013-9810380 for further assistance.